"wasta account" app — part of the Wasta (وەستاکان) platform
Last updated: September 25, 2026
1 Introduction
This page explains what information the "wasta account" app collects, why we use it, and who we
share it with. This app is for workers (tradespeople) to manage their own profile on the "Wasta"
directory. By using the app, you agree to this policy.
2 Information We Collect
Type
Examples
Profile information
Name, phone number, trade(s), city/cities, description, profile photo and work photos
Login information
Username and password (to sign in to your account)
Availability status
Whether you're currently available for work, working hours, price
Ratings
Customer ratings of your work (punctuality and satisfaction)
Usage statistics
Number of profile views, calls and WhatsApp taps from customers (no customer identity is recorded)
Messages
Text/image/voice messages sent to you by staff
We do not collect sensitive data such as GPS location, your contacts, or browsing history.
3 Why We Need This Information
To create and display your public profile in the "Wasta" app so customers can find you.
To securely sign you in to your account.
To notify you when a request is approved/rejected, when your listing is about to expire, and when you get a new message.
To show you your own usage statistics (so you know how many times customers viewed your profile).
To improve service quality and fix problems.
4 Sharing of Information
Your profile (name, trade, city, photos, phone number), once approved by staff, is shown
publicly inside the "Wasta" customer app to all customers — this is the core purpose of the app.
We do not sell your information to third parties for marketing purposes.
Your data is stored on secure backend infrastructure and used to publicly display your
approved profile. We use standard third-party hosting/database services solely to store and display
your data — not for marketing or reselling your information.
5 Data Stored on Your Phone
If you enable "remember me", your username and password are stored in an encoded form
(not plain text) locally on your own phone — not on our servers. You can clear this at any time
from the login screen.
6 App Permissions
Permission
Why
Internet
To communicate with our servers and load data
Notifications
To send you alerts about requests, messages, and listing expiry
Photos / Gallery
To pick a profile photo and work photos when you choose to
The "wasta account" app does not request microphone access and does not record
audio. It only plays voice messages that staff send to you.
7 Data Retention
Messages are automatically deleted after 30 days.
Decided requests (approved/rejected) are automatically deleted after 60 days.
Usage statistics are automatically deleted after 120 days.
Your profile and account are kept until you request deletion.
8 Your Rights
Access/Update: You can view and edit your profile information inside the app at any time.
Deletion: You can request deletion of all your data and your account by contacting staff (below).
Suspension: You can request that your profile be hidden from the customer app without deleting your account.
9 Children's Privacy
This app is intended for adult workers and tradespeople. We do not knowingly collect
information from anyone under the age of 18.
10 Changes to This Policy
If we make a significant change to this policy, we will update the "Last updated" date
above. We recommend checking this page from time to time.
11 Contact Us
If you have any questions about privacy, or would like to request deletion of your data: